At Mitragaia, we believe in providing world-class customer service. If you have any questions or need any kind of assistance, feel free to call us at 702-758-GAIA (4242) or email us at support@mitragaia.com during our business hours.

Our shipping packages come in discreet and non-descript boxes so our customer's privacy stays intact and your order remains anonymous. All our products are also securely packaged to prevent any damage and to maintain freshness.

We take your customer satisfaction seriously, and that’s why we offer the best return policy in the industry.

If you are unsatisfied for any reason, you may return your purchase within 30 days from the date of delivery.

We pride ourselves on providing high quality products that contain 100% pure mitragyna speciosa. When you shop with us, you can trust that your purchase will always be the highest quality kratom the industry has to offer.

Safety and quality are our highest concerns, which is why all of our products undergo independent lab testing for purity and potency so we know you're receiving the highest quality items.

As major advocates for regulation in the kratom industry, we deeply value the American Kratom Association.

Our labs and shipping facility follow all recommended guidelines from the AKA, making ours a GMP facility.