We understand you might have some questions for us. Below are the commonly asked questions to MitraGaia. If your question isn’t here, please contact us and we’ll find your answer right away!

How to pay with cryptocurrency

We accept Bitcoin, Litecoin, Ethereum, Ethereum Classic, Monero, and many more!

How to checkout using Cryptocurrency

  1. Fill your cart with the items you would like to purchase. 
  2. Go to your cart and select your method of delivery. You can also redeem Reward Points and enter any valid coupon codes on this page as well. Click "Proceed to Checkout" once finished.
  3. Enter your billing/shipping information. Check if you would like Route Shipping Insurance. Choose the cryptocurrency option for method of payment. Check the box that you have read the Terms and Conditions. Then click "Place Order"
  4. Here you will be redirected to Coinpayments. You will see your order details with the order total. Below that is a list of coins we accept with the amount that needs to be sent to complete the purchase. Select the coin you would like to use to pay for your order. Click the "Complete Checkout" button.
  5. On this screen you will be given the amount of coin to send as well as the Wallet ID to send payment to. You will receive an email with the same exact details. You have 7.5 hours to complete the payment or your order will be cancelled. 
  6. Go into your crypto wallet and send the payment using the information provided in the previous step.
  7. You will notice that the amount of coin requested now includes your 20% rebate for the order total. It is automatically calculated into the amount requested. 
  8. Once payment is sent and confirmed your order will be switched to "processing" and scheduled for shipping. If payment isn't confirmed within 7.5 hours your order will cancel and the payment will time out. 

That is it. Let us know if you have any further questions or issues.

Things to note about paying with cryptocurrency

  • Create and verify your exchange wallet. Crypto funds typically are not available for transfer if recently purchased.
  • Similar to stock transactions, it is best to acquire cryptocurrency low and trade it when the value is high to maximize your value.
  • To account for normal transaction fees, the value of your available coin must be of greater value than needed to complete your order.
  • During checkout you will be provided with Wallet ID and Requested Amount, which can be entered into the sell/send function of any approved wallet.
  • Once your transaction is verified and all confirmations have been collected, the funds collected for your order may be different than the funds requested.
  • This difference is due to any transaction fees and the processing of your rebate for using cryptocurrency.
  • Calculating the US Dollar value of the needed funds collected for your order should be verified independently from the website after all payment confirmations are collected.

20% Rebate whenever you pay with Bitcoin or any other cryptocurrencies! 

Learn more here.

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